Welcome to the SCO.GR Support Terms of Service. By utilizing our support services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
SCO.GR provides support services for issues related to the installation, configuration, and operation of our software and services. Support services are available through our designated support channels, including email, phone, and our online support portal.
Support services are available to users with a valid support contract. Users without a support contract may be eligible for support on a case-by-case basis, subject to additional fees.
We strive to respond to all support requests within a reasonable timeframe. However, response times may vary based on the complexity and nature of the issue. Our standard response times are:
To facilitate efficient support, users are expected to:
Our support services do not cover the following:
SCO.GR reserves the right to terminate or suspend support services if a user violates these terms of service or engages in abusive or inappropriate behavior towards our support staff.
In no event shall SCO.GR be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our support services, even if we have been advised of the possibility of such damages.
SCO.GR may update these terms of service from time to time. We will notify users of any changes by posting the new terms on our website. Users are encouraged to review these terms periodically for any updates.
If you have any questions or concerns about these support terms of service, please contact us at:
Email: support@sco.gr
Phone: